Privacy Policy

Last updated: August 26, 2026

Lumiere Jewelry ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit our website or place an order, how we use and share it, and the choices you have.

Information We Collect

Order information: name, email, shipping address, billing address, phone number, and payment details (payment is processed securely by our payment providers; we do not store full card numbers).
Account information: if you create an account, your email, password (stored securely), and saved addresses.
Device and usage information: browser type, device type, IP address, pages viewed, time on site, referral source, and actions taken (e.g., items added to cart, checkout started, purchase completed).
Advertising event data: when you interact with our ads on Meta (Facebook/Instagram) or visit our site from an ad, we receive and share event data through the Meta Pixel and Meta Conversions API (see "Advertising & Tracking Technologies" below).

How We Use Your Information

To process, fulfill, and deliver your orders
To provide customer support and respond to inquiries
To send order updates and, with your consent, marketing emails
To improve our website, products, and customer experience
To measure, optimize, and deliver advertising campaigns (including Meta ads)
To prevent fraud and comply with legal obligations

Advertising & Tracking Technologies

We use Meta Pixel and Meta Conversions API (Conversions API) on our website for advertising purposes. These tools help us:

Measure the performance of our Facebook and Instagram ads (e.g., views, add-to-cart, checkout, purchases)
Optimize ad delivery and budgets
Build remarketing audiences so we can show relevant ads to people who visited our site

Event data we may share with Meta Platforms, Inc. includes: page views, content views, add-to-cart, initiate checkout, purchase (with order value and currency), and IP address/browser information used to match events. This data helps us link ad clicks to purchases and is processed in accordance with Meta's Privacy Policy.

Your choices: You can control how Meta uses your data for ads by visiting your Facebook Ad Settings (https://www.facebook.com/adpreferences/adsettings). You can also opt out of interest-based advertising through the Digital Advertising Alliance at https://optout.aboutads.info or the European Interactive Digital Advertising Alliance at https://www.youronlinechoices.eu.

Cookies

We use cookies and similar technologies to keep items in your cart, remember your preferences, understand site traffic, and support advertising measurement. These include first-party cookies (set by our store) and third-party cookies/pixels (set by Meta, Google, and our analytics providers).

You can disable or delete cookies in your browser settings. If you block all cookies, some site features (such as cart and checkout) may not work correctly.

Sharing of Information

We share your information only with service providers that help us operate the store, including:

Payment processors: Shopify Payments, PayPal
Shipping carriers: USPS, UPS, FedEx
Analytics and advertising partners: Meta Platforms (Facebook/Instagram), Google Analytics
E-commerce platform: Shopify (which hosts our store and processes orders)

We do not sell your personal information. Where required by law (including the California Consumer Privacy Act, CCPA), you have the right to know what we collect, request deletion, and opt out of the "sale"/sharing of personal information — we do not sell personal information.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing lumiere.jewelry.help@outlook.com. We will respond within a reasonable time and in accordance with applicable law.

Data Retention

We retain order records as required for tax and accounting purposes, and marketing/analytics data until you unsubscribe, request deletion, or as required by law.

Security

Your personal and payment information is transmitted over secure, encrypted connections and stored with industry-standard safeguards. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.