Ordering
Do you ship to the United States?
Yes — we ship to all 50 US states with tracked shipping. Orders typically arrive within 3–7 business days.
How much is shipping?
Free standard US shipping on orders over $50; otherwise shipping is calculated at checkout.
What payment methods do you accept?
All major credit cards, PayPal, Apple Pay, and Google Pay.
Sizing
How do I find my ring size?
Check our Ring Size Guide — it includes a printable measuring chart in US sizes.
Are necklaces adjustable?
Most of our necklaces feature adjustable clasps or extension chains. See each product page for exact lengths.
Product Care
How do I care for my jewelry?
Keep it dry, store it in the included pouch or jewelry box, and wipe with a soft cloth after wearing. Avoid perfumes, lotions, and chlorinated water.
Is your jewelry hypoallergenic?
Our silver pieces are hypoallergenic, and gold-plated pieces are nickel-safe and gentle for most sensitive skin.
Shipping & Returns
How long does delivery take?
Processing takes 1–2 business days; delivery takes 3–7 business days within the US.
What is your return policy?
Unworn items can be returned within 30 days for a full refund. See our Refund Policy for details.
What if my order arrives damaged?
Contact us within 7 days with a photo and we will send a free replacement or refund — your choice.
Contact
Still have questions? Email lumiere.jewelry.help@outlook.com and we will reply within 24 hours on business days.